/* เรื่องร้องเรียน 3.69.0 (ชื่อคลาสขึ้นต้น cp- ไฟล์นี้โหลดบนหน้าหลักด้วยเพราะมีวิดเจ็ต) */
:root { --cp: #B91C1C; --cp-ink: #8F1414; --cp-wash: #FDECEC; }

/* ---------- หน้าสาธารณะ (แจ้งเรื่อง / ติดตามเรื่อง) ---------- */
.cp-public { min-height: 100vh; display: flex; flex-direction: column; background: var(--canvas); }
.cp-wrap { width: 100%; max-width: 820px; margin: 0 auto; padding: 0 16px; }
.cp-hero { background: linear-gradient(135deg, #7F1D1D, var(--cp)); color: #fff; padding: 1.6rem 0 3.6rem; }
.cp-hero .cp-wrap { display: flex; align-items: center; gap: 1rem; }
.cp-logo { width: 56px; height: 56px; object-fit: contain; background: #fff; border-radius: 50%; padding: 4px; flex: none; }
.cp-org { margin: 0; font-size: .95rem; opacity: .9; }
.cp-hero h1 { margin: .1rem 0 0; font-size: clamp(1.25rem, 3.6vw, 1.75rem); font-weight: 700; line-height: 1.35; color: #fff; }
.cp-body { margin-top: -2.4rem; flex: 1 0 auto; padding-bottom: 2rem; }
.cp-intro { background: var(--surface); border: 1px solid var(--line); border-radius: var(--r-lg); padding: 1rem 1.25rem; margin-bottom: 1rem; box-shadow: 0 6px 20px rgba(24, 33, 58, .06); }
.cp-intro p { margin: 0; }
.cp-card { background: var(--surface); border: 1px solid var(--line); border-radius: var(--r-lg); padding: 1.25rem 1.25rem 1.4rem; margin-bottom: 1rem; }
.cp-card h2 { font-size: 1.15rem; font-weight: 700; margin: 0 0 1rem; display: flex; align-items: center; gap: .6rem; }
.cp-step { display: inline-grid; place-items: center; width: 1.8rem; height: 1.8rem; border-radius: 50%; background: var(--cp-wash); color: var(--cp-ink); font-size: .95rem; flex: none; }
.cp-req { color: var(--cp); }
.cp-opt { color: var(--muted); font-weight: 400; font-size: .9em; }
.cp-hp { position: absolute; left: -9999px; width: 1px; height: 1px; overflow: hidden; }
.cp-choices { display: grid; grid-template-columns: repeat(auto-fit, minmax(min(100%, 330px), 1fr)); gap: .5rem; }
.cp-choices.is-invalid .cp-choice { border-color: var(--bad); }
.cp-choice { display: flex; align-items: flex-start; gap: .6rem; padding: .7rem .85rem; border: 1px solid var(--line); border-radius: var(--r); cursor: pointer; margin: 0; background: var(--surface); }
.cp-choice:hover { border-color: #C9CFDB; }
.cp-choice:has(input:checked) { border-color: var(--cp); background: var(--cp-wash); }
.cp-choice .form-check-input { margin-top: .3rem; flex: none; }
.cp-choice small { display: block; color: var(--muted); }
.cp-choice .form-check-input:checked { background-color: var(--cp); border-color: var(--cp); }
.cp-consent { padding: .8rem .9rem .8rem 2.4rem; border: 1px solid var(--line); border-radius: var(--r); background: var(--surface-2); }
.cp-consent.is-invalid { border-color: var(--bad); }
.cp-note { color: var(--muted); font-size: .9rem; margin: .75rem 0 1rem; }
.cp-submit { min-width: 240px; }
.cp-file-msg { font-size: .9rem; margin-top: .3rem; color: var(--ink-2); }
.cp-foot { text-align: center; color: var(--muted); font-size: .85rem; padding: 1rem 16px 1.5rem; }
.cp-form fieldset legend.form-label { font-size: 1rem; float: none; }

.cp-done { text-align: center; }
.cp-done > .bi { font-size: 3rem; color: var(--ok); display: block; margin-bottom: .4rem; }
.cp-done h2 { justify-content: center; }
.cp-oneway { display: flex; gap: .5rem; align-items: flex-start; background: #EEF3FF; border-radius: var(--r); padding: .7rem .9rem; color: #22325E; max-width: 620px; margin: .75rem 0 0; text-align: left; }
.cp-oneway .bi { flex: none; margin-top: .15rem; color: var(--primary); }
.cp-done .cp-oneway { margin: .25rem auto 1rem; }
.cp-actions { display: flex; flex-wrap: wrap; gap: .5rem; justify-content: center; margin-top: 1rem; }
.cp-public .btn-danger { --bs-btn-bg: var(--cp); --bs-btn-border-color: var(--cp); --bs-btn-hover-bg: var(--cp-ink); --bs-btn-hover-border-color: var(--cp-ink); --bs-btn-active-bg: var(--cp-ink); }

.cp-track-form { max-width: 480px; margin-left: auto; margin-right: auto; }
.cp-track-head { display: flex; justify-content: space-between; align-items: flex-start; gap: 1rem; flex-wrap: wrap; margin-bottom: 1rem; }
.cp-track-head h2 { margin: 0; font-size: 1.5rem; }
.cp-reply { background: var(--primary-wash); border-radius: var(--r); padding: .8rem 1rem; margin: 1rem 0; }
.cp-reply p { margin: .3rem 0 0; }
.cp-sub { font-size: 1rem; font-weight: 700; margin: 1.25rem 0 .5rem; }

/* ---------- ร่วม: รายละเอียด ประวัติ ---------- */
.cp-meta { display: grid; gap: .5rem; margin: 0; }
.cp-meta > div { display: grid; grid-template-columns: minmax(0, 11rem) minmax(0, 1fr); gap: .75rem; }
.cp-meta dt { font-weight: 400; color: var(--muted); }
.cp-meta dd { margin: 0; overflow-wrap: anywhere; }
aside .cp-meta > div { grid-template-columns: minmax(0, 1fr); gap: 0; }
.cp-timeline { list-style: none; margin: 0; padding: 0; position: relative; }
.cp-timeline > li { display: flex; gap: .75rem; padding-bottom: 1rem; position: relative; }
.cp-timeline > li:not(:last-child)::before { content: ""; position: absolute; left: 15px; top: 32px; bottom: 0; width: 2px; background: var(--line); }
.cp-timeline > li > div { min-width: 0; flex: 1; }
.cp-timeline p { margin: .25rem 0 0; }
.cp-dot { width: 32px; height: 32px; border-radius: 50%; background: var(--cp-wash); color: var(--cp-ink); display: grid; place-items: center; flex: none; }
.cp-timeline small { display: block; }
.cp-note-in, .cp-note-pub { margin-top: .4rem; padding: .5rem .7rem; border-radius: var(--r-sm); background: var(--surface-2); border: 1px solid var(--line-2); overflow-wrap: anywhere; }
.cp-note-pub { background: var(--primary-wash); border-color: transparent; }
.cp-note-in > span, .cp-note-pub > span { display: block; font-size: .8rem; color: var(--muted); font-weight: 600; }

/* ---------- ฝั่งสำนักงาน ---------- */
.cp-stats { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: .75rem; margin-bottom: 1rem; }
.cp-stats.cp-stats-3 { grid-template-columns: repeat(3, minmax(0, 1fr)); }
.cp-stat { display: block; padding: .85rem 1rem; background: var(--surface); border: 1px solid var(--line); border-radius: var(--r); color: var(--ink-2); text-decoration: none; font-size: .92rem; }
.cp-stat span { display: block; font-size: 1.6rem; font-weight: 700; color: var(--ink); line-height: 1.2; font-variant-numeric: tabular-nums; }
.cp-stat:hover { border-color: #C9CFDB; color: var(--ink); }
.cp-stat.on { border-color: var(--ink-2); box-shadow: inset 0 0 0 1px var(--ink-2); }
.cp-stat.is-new span { color: var(--cp); }
.cp-stat.is-open span { color: var(--primary-ink); }
.cp-stat.is-done span { color: var(--ok); }
.cp-filter { display: grid; grid-template-columns: minmax(0, 1fr) minmax(0, 240px) auto; gap: .75rem; align-items: end; }
.cp-filter-btn { white-space: nowrap; }
.cp-row-new td { background: #FFF8F8; }
.cp-row-new .row-title { color: var(--cp-ink); }
.cp-confidential { display: flex; gap: .5rem; align-items: flex-start; background: var(--cp-wash); color: var(--cp-ink); border-radius: var(--r); padding: .6rem .9rem; margin-bottom: 1rem; font-size: .92rem; }
.cp-grid { display: grid; grid-template-columns: minmax(0, 1fr) minmax(0, 340px); gap: 1rem; align-items: start; }
.cp-subject { font-size: 1.15rem; font-weight: 700; margin: 0 0 .6rem; }
.cp-detail { white-space: normal; overflow-wrap: anywhere; line-height: 1.75; }
.cp-files { list-style: none; margin: 0; padding: .25rem 1.25rem 1rem; }
.cp-files li { display: flex; align-items: center; gap: .6rem; padding: .5rem 0; border-bottom: 1px solid var(--line-2); flex-wrap: wrap; }
.cp-files li:last-child { border-bottom: 0; }
.cp-files a:not(.btn) { overflow-wrap: anywhere; min-width: 0; }
.cp-views summary { list-style: none; cursor: pointer; display: flex; justify-content: space-between; align-items: center; }
.cp-views summary::-webkit-details-marker { display: none; }
.cp-views[open] summary .bi-chevron-down { transform: rotate(180deg); }
.cp-views .count { display: inline-block; min-width: 1.6rem; text-align: center; background: var(--surface-2); border-radius: 99px; font-size: .8rem; padding: 0 .4rem; color: var(--ink-2); }
.cp-view-list { list-style: none; margin: 0; }
.cp-view-list li { display: flex; justify-content: space-between; gap: .5rem; padding: .3rem 0; border-bottom: 1px dashed var(--line-2); }
.cp-set-grid { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 1rem; }
.cp-span { grid-column: 1 / -1; }
.cp-state { display: flex; gap: .5rem; align-items: flex-start; margin: 0; }
.cp-state.is-on > .bi { color: var(--ok); }
.cp-state.is-off > .bi { color: var(--accent); }
.cp-web-list, .cp-holders { padding-left: 1.1rem; }
.cp-web-list li { overflow-wrap: anywhere; margin-bottom: .3rem; }
.cp-holders { list-style: none; padding: 0; }
.cp-holders li { display: flex; flex-wrap: wrap; gap: .5rem; align-items: center; padding: .45rem 0; border-bottom: 1px solid var(--line-2); }
.cp-holders li > span:first-child { font-weight: 600; min-width: 12rem; }

@media (max-width: 991.98px) {
  .cp-grid { grid-template-columns: minmax(0, 1fr); }
}
@media (max-width: 767.98px) {
  .cp-stats { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .cp-filter { grid-template-columns: minmax(0, 1fr); }
  .cp-set-grid { grid-template-columns: minmax(0, 1fr); }
  .cp-meta > div { grid-template-columns: minmax(0, 1fr); gap: 0; }
  .cp-submit { width: 100%; }
  .cp-card { padding: 1rem; }
  .table-stack > tbody > tr.cp-row-new { background: #FFF8F8; }
  .cp-row-new td { background: transparent; }
}
@media print {
  .cp-hero { background: none; color: #000; padding: 0 0 1rem; }
  .cp-hero h1 { color: #000; }
  .cp-body { margin-top: 0; }
  .cp-actions { display: none !important; }
  .cp-grid { grid-template-columns: minmax(0, 1fr); }
}
@media (min-width: 768px) { .cp-table td.stack-title { min-width: 18rem; } }
.cp-oneway-note { display: flex; gap: .5rem; align-items: flex-start; margin: 0 0 1rem; padding: .75rem .9rem; border-radius: var(--r); background: #EEF3FF; color: #22325E; font-size: .9rem; }
.cp-oneway-note .bi { flex: none; margin-top: .15rem; color: var(--primary); }